Payment Policy

Last Updated: 10 October 2026

At riquetfashion.shop, we aim to provide a clear, secure, and convenient payment experience for customers purchasing our fashion and apparel products. This Payment Policy explains the payment methods we accept, how payments are processed, and the terms applicable to purchases made through our website.

1. Accepted Payment Method

We accept payments exclusively through Stripe.

Customers must complete their purchases using the payment options made available through our Stripe-powered checkout. Other payment methods are not accepted unless expressly introduced on our website.

2. Payment Processing

All payments are processed through Stripe, our payment processing provider.

When placing an order, customers must provide the payment information requested during checkout. Payment authorization and processing are subject to Stripe's procedures, the customer's financial institution, and the applicable payment method.

We do not intentionally store complete payment card details on our website. Payment information is handled in accordance with the applicable security and privacy practices of Stripe.

3. Prices and Currency

All product prices and applicable charges will be displayed on the website or during checkout before the customer confirms the purchase.

Customers should review the final order total before submitting payment. The total amount payable will reflect the products purchased and any applicable charges or taxes disclosed at checkout.

Any applicable taxes will be handled in accordance with relevant legal requirements.

4. Shipping Charges

We offer free shipping throughout France.

No shipping fee will be charged for eligible deliveries within France under our standard shipping policy. Any applicable charges, if relevant to a particular order, will be displayed before checkout is completed.

Our estimated delivery times are:

  • Handling time: 1–2 business days.

  • Transit time: 3–4 business days.

  • Total estimated delivery time: 4–6 business days.

Our order cut-off time is 5:00 PM Central European Summer Time (CEST), Monday to Friday. Orders placed after the cut-off time, on weekends, or on public holidays may begin processing on the next business day.

5. When Payment Is Charged

Payment is generally requested when an order is placed and submitted through checkout.

An order may be subject to payment authorization or verification before it can be confirmed and processed. An order may not be fulfilled if payment is declined, remains incomplete, or cannot be verified.

Customers should refer to their order confirmation for details about the status of their purchase.

6. Payment Authorization and Declined Transactions

A payment may be declined for several reasons, including insufficient funds, incorrect payment details, bank restrictions, security checks, or other reasons determined by the payment provider or issuing financial institution.

If your payment is declined, please verify your payment details or contact your bank or payment provider. You may then try placing your order again.

We reserve the right to hold or cancel an order where payment cannot be completed or where there are reasonable concerns about fraudulent activity, subject to applicable law.

7. Order Confirmation

Once your order has been successfully submitted and accepted, we will provide an order confirmation using the contact information supplied at checkout.

Receiving an order confirmation does not prevent us from contacting you if additional information is reasonably required to verify or fulfil your order.

If you do not receive a confirmation, please check your email's spam or junk folder before contacting customer support.

8. Refunds and Returns

We offer free returns within a 30-day return window, subject to our Return Policy and applicable consumer protection laws.

Eligible refunds are processed after the return has been received and assessed, where applicable, and the refund has been approved.

Our estimated refund processing time is 4–6 business days after approval. The time it takes for refunded funds to appear in your account may vary depending on Stripe and the relevant financial institution.

Refunds will generally be issued through the original payment method where possible. If this is not possible, we will contact the customer to arrange an appropriate lawful alternative.

Nothing in this policy limits any mandatory consumer rights that apply under French or European Union law.

9. Cancellations and Payment Errors

If you believe you have been charged incorrectly or have made a duplicate payment, please contact us as soon as possible with your order number and relevant transaction details.

We will review the matter and, where an error is confirmed, take appropriate steps to correct it.

Order cancellation requests are handled in accordance with our applicable order processing, cancellation, and return terms. Once an order has entered fulfilment or been dispatched, cancellation may no longer be possible, but applicable statutory rights remain unaffected.

10. Payment Security

We take reasonable measures to protect our website and customer transactions.

Stripe uses security measures designed to protect payment information during processing. However, no online payment or electronic transmission method can be guaranteed to be completely secure.

Customers should ensure that their contact and payment details are accurate and should never share confidential payment credentials with anyone claiming to represent our store.

11. Fraud Prevention

We may use appropriate verification procedures to help identify suspicious transactions and protect customers and our business from fraud.

Where a transaction raises reasonable security concerns, we may request additional information, delay processing, or cancel the order where legally permitted.

We will handle personal information collected for payment verification in accordance with our Privacy Policy and applicable data protection laws.

12. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to our payment procedures, service providers, or legal obligations.

Updates will be published on this page with a revised last-updated date. Customers are encouraged to review this policy before making a purchase.

13. Contact Us

If you have questions about payments, order charges, declined transactions, or refunds, please contact our customer support team using the information below.

Business Information

Business Name: riquetfashion.shop
Legal Business Name: UMU SUNDUS STYLE
Contact Number: +651458098
Business Address: 71 Rue Riquet, 75018 Paris, France
Support Email: Info@sportsdepoque.shop
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Summer Time (CEST)