Privacy Policy

Last Updated: 10 October 2026

At riquetfashion.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact our customer support team.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from riquetfashion.shop, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Contact number

  • Order details and purchase history

  • Information you provide when contacting customer support

Payment Information

We accept payments through Stripe. Payment information is processed by Stripe in accordance with its applicable privacy and security practices. We do not intentionally store complete payment card details on our website.

Technical Information

When you browse our website, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and website usage data. This information helps us maintain website security and improve the shopping experience.

2. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Processing and fulfilling orders for fashion and apparel products.

  • Arranging shipping and delivering purchases within France.

  • Sending order confirmations and shipping updates.

  • Responding to customer enquiries and support requests.

  • Processing returns and refunds in accordance with our policies.

  • Maintaining website functionality and security.

  • Detecting and preventing fraudulent transactions.

  • Improving our products, services, and customer experience.

  • Complying with applicable legal, tax, and accounting obligations.

We do not use personal information for purposes that are incompatible with the purposes explained in this policy unless permitted or required by law.

3. Legal Basis for Processing

Where required by applicable data protection law, including the General Data Protection Regulation (GDPR), we process personal information on one or more of the following legal bases:

  • Contractual necessity: To process your orders and provide the services you request.

  • Legal obligations: To comply with applicable laws and regulations.

  • Legitimate interests: To protect our business, prevent fraud, secure our website, and improve our services, provided these interests do not override your rights.

  • Consent: Where you have given consent, such as for certain optional cookies or marketing communications.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

4. Payment Processing

Payments on riquetfashion.shop are accepted through Stripe only.

When you complete a purchase, Stripe may process payment details and related transaction information to authorize and complete your payment, prevent fraud, and comply with applicable financial regulations.

Your payment information is subject to Stripe's privacy policy and security procedures. We recommend reviewing Stripe's privacy information to understand how it handles personal data.

We do not claim to control the independent data processing practices of Stripe.

5. Shipping and Order Fulfilment

We offer free shipping throughout France. Our estimated delivery timeline is:

  • Handling time: 1–2 business days.

  • Transit time: 3–4 business days.

  • Total estimated delivery time: 4–6 business days.

Our order cut-off time is 5:00 PM Central European Summer Time (CEST), Monday to Friday. Orders placed after the cut-off time, on weekends, or on public holidays may begin processing on the next business day.

We use the information you provide to prepare, dispatch, and deliver your orders. Where necessary, relevant order details may be shared with shipping and fulfilment providers.

Delivery estimates are provided for informational purposes and may vary due to circumstances outside our reasonable control.

6. Returns and Refunds

We offer free returns within a 30-day return window, subject to our applicable Return Policy and any mandatory consumer rights under French and European Union law.

Personal information may be used to verify purchases, manage return requests, communicate return instructions, and process eligible refunds.

Our estimated refund processing time is 4–6 business days after the returned item has been received and the refund has been approved. The time required for the funds to appear in your account may also depend on your payment provider.

Please consult our Return Policy and Refund Policy for further details.

7. Sharing Your Information

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services, including:

  • Payment processors: Stripe, to process transactions.

  • Shipping and fulfilment providers: To deliver your orders.

  • Website and technology providers: To host, maintain, and secure our website.

  • Customer support providers: Where required to respond to enquiries.

  • Professional advisers: Such as legal or accounting advisers, when necessary.

  • Public authorities: Where disclosure is required by applicable law or a valid legal request.

We do not sell your personal information to third parties in exchange for money.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and security safeguards are in place.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart functionality, improve performance, and understand website usage.

Where required by law, non-essential cookies and similar technologies will only be used after you have provided the necessary consent.

You can manage cookies through available website settings or your browser. Disabling certain cookies may affect some website features.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, dispute resolution, fraud prevention, and legal compliance.

Order and transaction records may be retained for the periods required by applicable French and European Union laws.

When personal information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal obligations.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, accidental loss, alteration, disclosure, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

If a personal data breach occurs, we will take the steps required by applicable data protection law.

11. Your Privacy Rights

If you are located in the European Economic Area or are otherwise protected by applicable data protection law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally applicable.

  • Request restriction of certain processing activities.

  • Object to processing based on legitimate interests.

  • Request data portability where applicable.

  • Withdraw consent where processing relies on consent.

  • Lodge a complaint with the competent data protection supervisory authority.

To exercise your rights, contact us using the support email provided in the Business Information section below.

We may need to verify your identity before fulfilling a request. Some requests may be subject to legal exceptions or retention requirements.

If you are in France, you may contact the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL), through its official website: https://www.cnil.fr/.

12. International Data Transfers

Although we offer shipping throughout France, some of our service providers may process personal information in countries outside France or the European Economic Area.

Where personal information is transferred internationally, we will take the safeguards required by applicable data protection law, where applicable. These may include an adequacy decision or appropriate contractual protections.

13. Children's Privacy

Our website is intended for general shoppers and is not knowingly designed to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites or services. Those websites operate under their own privacy policies and practices.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

15. Marketing Communications

If we offer marketing communications, we will send them in accordance with applicable law and, where required, only with your consent.

You may unsubscribe from marketing emails using the unsubscribe instructions included in the message or by contacting our customer support team.

Transactional communications, such as order confirmations, shipping updates, and important service notifications, may still be sent when necessary to fulfil your purchase or meet legal obligations.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal obligations.

Any revised version will be published on this page with an updated revision date. We encourage you to review this policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need information about how your personal data is handled, please contact us using the details provided below.

Business Information

Business Name: riquetfashion.shop
Legal Business Name: UMU SUNDUS STYLE
Contact Number: +651458098
Business Address: 71 Rue Riquet, 75018 Paris, France
Support Email: Info@sportsdepoque.shop
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Summer Time (CEST)